A restaurant's guest relationships leak in six specific places. This is the fix for each one, wired together into one system, then managed for you.
Message Gunnar, our AI assistant... if we're a fit, it books your free audit with our team.
Watch the 10-minute tourRead them and count how many you recognise. Then notice that not one of them is a problem with your food.
Your site looks fine. It just never asks for anything. No capture, no proof, no reason to act tonight. So the visit ends exactly where it started, and you never even know it happened.
Enquiries land after service, when nobody is holding the phone. By the time somebody replies the next afternoon, they have booked somewhere else. You never see the message that cost you the table.
They came, they loved it, they left. Nobody knows who they were. The cheapest table in hospitality is a regular walking back in, and right now it's left entirely to luck.
The notebook does not send reminders, and a table nobody reminded is a table you might be holding for no one. So you eat the cover... and the table you turned away to hold it.
The happiest moment your guest has all week goes completely unasked. Meanwhile the one annoyed person writes four hundred words. Your rating gets built by the wrong sample.
It's sitting in your point of sale right now. Hundreds of people who already paid you. It has never been used. Not once. That's not a marketing problem, that's an unopened envelope.
Every one of these is fixable with software you already half own. The reason none of them is fixed is that nothing you own talks to anything else you own. The tools are commodity. The wiring is not... and the wiring is what we sell.
This is one continuous mechanism we wire for you, not four features sitting near each other. It is the single thing worth watching on a call, because it is the only part of this a restaurant cannot simply go and buy.
Every individual piece of that loop is commodity. Anyone can buy a coupon tool, a loyalty card, a review tool. The loop is the product.
Straight answer, before you ask it on a call. This loop is built for your restaurant, not handed to you off a shelf. Every step is configured against your menu, your covers and your quiet nights, which is why it is a real build and not a weekend install. The founding rate is what buys that level of attention, and there are only so many restaurants we can give it to at once.
Seven short films, about ten minutes in all. Each one shows a real step on the real screens and a real phone: the website, the WhatsApp assistant, the wallet card, the counter and the owner's weekly report. Captions in English or Chinese.
Fat Ninja Pizza is our demo restaurant. Everything shown works, and no real customers appear.
Menu with prices, brand assets, photos, hours, address, booking rules, FAQ answers, your existing customer list. That questionnaire is the spec. There is no second discovery phase.
Your time: about an hourAll six modules on one guest record, with two rounds of changes along the way. If you go quiet, we build anyway and ship version one rather than let it stall.
Your time: two review roundsLive and monitored, with a monthly optimisation pass and a results report that shows you what the system actually did. Plus complimentary wallet credits worth 10% of the monthly fee.
Your time: read one reportAll of it in one intake questionnaire. That questionnaire is the spec.
If you go quiet, we build anyway. We pull from your existing site or use stock, and ship version one. Nothing sits half-built waiting on an email. We would rather tell you that now than spring it on you halfway through the build.
Written into the agreement, not just said on a call.
One thing we deliberately do not commit to: a human answering at 3am. The system is monitored and the tickets get worked, but detection is not the same as a person on call, and we would rather say that plainly than let you assume it. The full promise is a little further down.
The full site build in a complete restaurant brand: home, menu, events, private dining, about, contact, the welcome offer, the loyalty page and the legal pages. Click anything. Claim the welcome offer and watch it drop straight into your phone wallet.
It is a demonstration, not a case study. Fat Ninja Pizza is our own showroom build, so nothing you see there is a claim about anyone's revenue. The front desk and the guest loop run on it, so what you see is the system working, set up for a pizza place. Yours is configured to your menu, your offers and your rules.
Ask the next agency to put their revenue promise in the contract. Watch what happens.
We guarantee delivery, never outcome. We promise only what we actually control, and we put that in writing. Anyone promising you a revenue number is either guessing or selling... they cannot control your kitchen, your pricing or your Saturday. What we can control is whether the system exists, works and keeps running, and that is what you are buying. It is a hard line, not an opening position.
Every number we put in front of you is one we measured ourselves. The site and the front desk run for paying clients today, and the wallet runs live in the showroom above... you can install a card from it in about thirty seconds. What we will not do is dress a demonstration up as a result. So here is exactly where that line sits, before you spend a single ringgit.
This is exactly why the price is what it is. USD 500 a month with setup waived is not a discount... it is an exchange. You get the rate locked for the life of your account, and we get a restaurant we can point to. That's the whole trade, and now you can see both halves of it.
The standard restaurant page set, built in your brand: home, menu, offers, events, about, private dining, contact, welcome, plus the legal pages and a branded 404. Mobile-verified, meta set on every page, footer year that updates itself.
Plugs leak 1One hardened bot that answers at 11pm the way you would at 11am. Red-teamed before it ever talks to a guest, and you keep its knowledge current yourself from a Google Sheet. Ships in suggest mode, moves to autopilot after a clean review window.
Plugs leak 2One welcome coupon and one cashback card, linked, with the auto-enrol bridge configured. Install links branded to your own domain, never a raw shortlink that looks like spam.
Plugs leak 3Booking capture straight into the guest record, a confirmation and reminder sequence, and a no-show follow-up. The notebook retires.
Plugs leak 4A compliant review-request flow triggered after the visit, plus a proof section on your site that we build; putting a review into it is a content update. Guest video is curated by hand, not automatic. Your happiest guests finally get asked.
Plugs leak 5We open the envelope. A day-one blast to your existing list the moment you go live, plus two campaign templates you can re-fire yourself whenever a Tuesday looks quiet. The blast covers your first 2,000 contacts, and if your list is bigger than that we quote the rest before we send it.
Plugs leak 6Underneath all six: one CRM, one contact record, one tag taxonomy, one reporting surface. That is the difference between a system and a subscription pile.
You should not have to book a call to find out what something costs. And this is not a discount off a bigger number... read the next line carefully, because it's the honest reason the price is what it is.
This is for restaurants losing guests after the first visit. We help you bring them back using one guest system (site, front desk, wallet card, bookings, reviews and win-backs, wired together)... without replacing your point of sale or leaving the delivery apps.
This is a founding rate, and it is not money off. It is an exchange. What you give back is a written case study and a short video testimonial once the system is running and we can both see what it did.
Message Gunnar, our AI assistant... if we're a fit, it books your free audit with our team.
How many of these we can run at once. Three to five concurrent builds is the ceiling, and that number describes a delivery line running at full stretch. We hold it deliberately below that, because a six-module build gets a senior pair of hands on it or it does not get built here at all. That is a limit on how much we can build well. It is not a queue, and nobody is racing you for a slot.
Prepay, month to month after that. No post-delivery invoicing, no payment plans.
Every price on this page is in USD, including the not-included list further down. Malaysian clients can be invoiced in MYR at the prevailing rate. Prices exclude any applicable taxes. Every figure here is also on our pricing page.
Most agencies keep this vague on purpose, then bill you for the gap. We publish it, because a scope you can read is the only way your decision is a simple yes or no.
No asterisks. This is the whole thing.
So that "can you also..." has an answer that is neither no nor free labour.
Why we hold the line this hard: the fence is what keeps this a product instead of a project, and the build short instead of endless. Every agency that quietly says yes to everything ends up slow, expensive and resentful... and you are the one who pays for that, in weeks you did not plan for. We would rather just hand you a number.
It is configured to your restaurant: your menu, your brand, your voice, your booking rules, your answers. What it is not is bespoke engineering. Anything that needs new code written from scratch sits outside this product and becomes a separate bespoke build, priced against your problem instead of from this page. That single distinction is what keeps the scope and the price fixed.
For one or two modules, yes, and we will happily sell you one or two. Each has its own published price on our pricing page. For the whole set, no: the Edition is priced as one system, and it carries the wiring between the six and the monthly optimisation pass, which buying singly does not.
You get a number, not a shrug and not free labour. Every off-menu item is priced above, in USD: an extra page is USD 250, a third revision round is USD 200, copywriting from scratch is USD 400. Small content updates after go-live (new opening hours, a price change, a dish on your menu) are included: send us a message and we do it. Anything larger gets quoted before it starts. That is what keeps the price and the timeline honest, for both of us.
One questionnaire, about an hour, and two review rounds. That questionnaire is the spec. After that we build, you approve, it runs. If setup needed your evenings, nobody would ever finish it... which is precisely why so many restaurant systems sit half-configured.
We build anyway. If you stop replying we pull from your existing site or use stock and ship version one, then you refine it in your revision rounds. Nothing sits half-finished waiting on an email. We tell you this up front rather than springing it on you later.
No. We build around what you already run. The platforms keep doing the one thing they are genuinely good at, which is putting you in front of new faces. The system makes sure the second visit, and every visit after it, belongs to you instead of to them.
Delivery, never outcome. We promise what we control: the systems built, live and monitored, the messages sent, the campaigns fired. We do not promise revenue, footfall or a review count. Anyone who does promise you those is either guessing or selling. It is a hard line, not an opening position.