Uldis ZalcmanisFive regimes mapped, the seven rules that actually govern cross-channel suppression, and why we still recommend the stricter option for any messaging-heavy business. Plus the correction we owe against our own reasoning, which measurement contradicted.
Uldis ZalcmanisWe traced the WhatsApp 98% open rate and found no report, sample, window or method anywhere. The best documented figure is 79% across 13.9 million messages. And every published open rate is a floor, for a reason built into how WhatsApp reports a read.
Uldis ZalcmanisThe measured unit economics of an AI chat receptionist in Malaysia, read off live billing panels rather than a pricing page: per-action AI cost, Meta's Malaysian per-message rates, what a real month totals, and the bundle tier that costs more than paying per use.